FAQ
Q. Can I choose the restaurant myself?
A. We select the best restaurant based on your area, budget, and preferences. If you have a specific restaurant in mind, please let us know when booking.
Q. Can you accommodate vegetarians or food allergies?
A. Yes, we’ll do our best to accommodate dietary needs. Please inform us in advance with details.
Q. Can I cancel my reservation?
A. Cancellations follow each restaurant's policy. Cancellation fees may apply. Service fees are non-refundable.
Q. Is it okay if I don’t speak Japanese?
A.For the Basic Support Plan, we only select restaurants with English-speaking staff — so no worries at all.
For the Full Support Plan, we may choose local restaurants that only speak Japanese to offer you the best value. Don’t worry — everything will be arranged in advance, so you won’t need to speak Japanese during your visit.
Q. Can I bring children?
A. Absolutely. We’ll recommend child-friendly places with private rooms or traditional seating upon request.
Q. How do I pay?
A. After confirming your booking, we’ll send a secure payment link. Payment is made in advance by credit card.
Q. Is lunch available?
A. Currently, we only offer dinner reservations.
Q. When should I book?
A. Please make your request at least 10 days in advance of your preferred dining date.